ADL eSign Now Available to STAR Mutual RRG Members and Agents

Knoxville, TN—October 20, 2026

STAR Mutual RRG members and their agents can now sign policy documents with ADL eSign, a secure electronic signing experience built specifically for insurance. ADL eSign is the newest capability of ADL Technologies, the quote-and-bind platform STAR Mutual RRG runs on, and gives members and the appointed agents who serve them a faster, simpler, and more secure way to sign their policies.

Because it is built into the platform agents already use every day, there is nothing new to adopt. It reflects the idea behind the whole workflow: members should not have to fight paperwork to get covered, and the agents who serve them should not have to piece together outside tools to do it well.

Why ADL eSign Matters

Signing is often where a commercial auto or trucking policy slows down. Applications, coverage elections, disclosures, and state forms all need to be completed correctly before a policy can be issued. When that step happens in general-purpose signing tools, documents get missed, members wait longer for coverage, and agents spend time chasing paperwork instead of serving their clients.

Most e-signature tools were designed for contracts in general. ADL eSign was designed around insurance documents and the way members and their agents actually work through them. With it:

• Members get a clear, guided signing experience that works on whatever device they have with them, including a phone in the cab.

• Agents get fewer back-and-forth emails, fewer incomplete submissions, and clearer visibility into where each signing stands.

• Everyone gets strong security and a dependable record of every signed document, kept with the policy file.

Built on a Platform That Keeps Moving Forward

Because STAR Mutual RRG runs on ADL Technologies, members and agents benefit as the platform grows. ADL eSign follows earlier platform capabilities such as CarrierScope. Together they bring quoting, carrier intelligence, signing, and servicing into one connected experience built for the transportation insurance market.

For STAR Mutual RRG, being a dependable insurance partner goes beyond pricing and capacity. It also means making sure our members, and the agents who serve them, have technology designed around their needs. More platform capabilities are in development and will roll out over the coming months.

Availability

ADL eSign is available now for STAR Mutual RRG members and their appointed agents. Appointed agents will receive the details directly. Agencies interested in an appointment are welcome to apply via our website appointment application form.

Frequently Asked Questions

What is ADL eSign? 

ADL eSign is a secure electronic signature solution built specifically for insurance documents. It is part of ADL Technologies, the quote-and-bind platform STAR Mutual RRG and Reliable Transportation Association (RTA) run on, and lets members and their agents review and sign policy paperwork in one guided online experience. Most e-signature tools are built for contracts in general. ADL eSign was designed around the documents needed to place and bind a commercial auto or trucking policy, such as applications, required disclosures, and state forms, and around how members and agents actually complete them. Signing happens inside the policy workflow, with no printing, scanning, or separate signing tool.

What is ADL Technologies? 

ADL Technologies is the quote-and-bind platform STAR Mutual RRG and Reliable Transportation Association (RTA) run on. It is where appointed agents quote and bind with STAR Mutual RRG and RTA, and it brings work that is often spread across separate systems into one connected experience. The platform is built for the commercial auto and trucking insurance market and keeps adding new capabilities.

Who can use ADL eSign? 

ADL eSign is available to STAR Mutual RRG members and to the STAR Mutual RRG and RTA appointed agents who serve them. Agents use it inside the quoting platform they already work in, so there is no separate tool to adopt or learn. Members, whether owner-operators, small fleets, or larger transportation businesses, receive a secure invitation to review and sign their documents. The result is a clear, convenient signing experience for members and a faster, simpler path from quote to bound policy for agents.

Do members need special software to sign? 

No. Members can review and sign their documents from a phone, tablet, or computer using a standard web browser, with no app to install. Once signing is complete, they receive a copy of their signed documents by email. That matters in transportation, where many spend their day on the road, in the yard, or between loads rather than at a desk. ADL eSign guides them step by step through everything they need to complete and gives them time to review their coverage choices before signing, so they can finish their paperwork whenever and wherever it suits them.

Is electronic signing secure? 

Yes. ADL eSign was designed with security and document integrity as core requirements from the start. The signer's identity is verified before documents can be signed, and every completed signing is securely recorded and kept with the policy file. This gives members and their agents a dependable record of what was signed and when, which supports clean policy files and gives everyone involved confidence. In the United States, electronic signatures generally carry the same legal effect as handwritten ones under the federal ESIGN Act and state laws based on the Uniform Electronic Transactions Act (UETA).

How do I become a STAR Mutual RRG appointed agent? 

Agencies that write commercial auto and trucking insurance can start the appointment process through STAR Mutual's website appointment form. Our team will review your submission and guide you through the next steps. Appointed agents gain access to STAR Mutual RRG's programs and our platform, including quoting, binding, CarrierScope, and ADL eSign, so they can serve transportation clients from first quote to signed policy in one place.

Contact Information:

STAR Mutual RRG
Email: info@starrrg.com
Phone: (855) 569-7827