Claims management
We work closely with clients to ensure swift, fair, and transparent resolutions,
minimizing disruption to transportation business operations.
Our claims administration partner
STAR Mutual RRG proudly partners with GB Group, LLC, a trusted leader in claims administration. Specializing in efficient, accurate, and customer-focused processing, GB Group, LLC is committed to managing and resolving insurance claims with precision and care.
Their dedication ensures timely resolutions, adherence to industry standards, and complete transparency for all parties involved.
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How to report a claim
Please notify us of all incidents, occurrences, events, losses or accidents which may result in a claim without any exceptions within 48 business hours of such occurrence so that we could help you as soon as possible.
To report a claim, please complete the “Report a claim” form on GB Group, LLC website.
To check the status of an existing claim, please submit a “Claim status inquiry” form on GB Group, LLC website.
Get in touch at 800-730-0373 (Toll Free) or email to starclaims@gbgroupllc.com.
Get in touch with STAR: email claims@starrrg.com, call or fax 833-3MY-STAR (833-369-7827) (Toll Free).
Please send all related correspondence to:
Star Mutual RRG c/o:
GB Group, LLC
PO BOX 51414
Philadelphia, PA 19115
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