Terms of Service

STAR Mutual RRG (“STAR”) welcomes you to our website.
We maintain this website to provide general information about our products and services.

By using this website, you accept and agree to be bound by the Terms of Service and all applicable laws. If you do not agree or do not wish to abide by the Terms of Service, you must not access or use this Website.

Changes to The Terms of Use

We may revise, change, and update Terms of Service at any time, without notice, and at our sole discretion. All changes are effective immediately and apply to all access and use of STAR’s website thereafter.

Your use and/or reference to STAR’s website following the posting of changes, means that you accept and agree to the changes. Please check Terms of Service periodically to be aware of all updates.

Website and Online Portal Access and Security

At our sole discretion, STAR website, Online Portal and Services can be amended or withdrawn from use, any materials provided can be removed, modified, or blocked from access.

Certain parts of our website (online portal) require registration and compliance with security protocols, by registering to use our website you agree to the following terms:

  • You must keep your username and password confidential.

  • You must not disclose your username, password, and security questions.

  • Information you provide to register with us must be current. Registration information should be updated should there be any changes.

  • You agree to sign out of your account at the end of each session, further you agree not to leave your computer and/or any other digital devices unattended while logged into our online portal.

  • You agree not to provide any unauthorized use of our online portal. Any users within your organization that were terminated voluntarily or involuntarily, must be disabled from accessing our online portal immediately upon termination.

  • You agree to immediately notify us of any unsanctioned activity, unauthorized access or use of our system.

  • You agree to immediately to notify us of any breaches in your internal systems that may expose or give access to our online portal and information within it.

  • You agree not to use our systems and services for any illegal purposes and activities. You understand that such violations will result in immediate revocation of access rights and further ban from all of our services.

  • You agree not to interfere, damage, disrupt or use our Website, Online Portal, Services and Systems in such way that would interfere and/or hamper STAR website, Online Portal, Systems and Services. You agree not to use or introduce any devices, software, viruses, systems, or any other materials that interfere or harm STAR website, systems, services, clients and users.

  • You may not use any Application Programming Interface (API), automation code or systems with our Website, Online Portal, Systems and Services unless authorized by us in writing, and/or initiated by us.

STAR will not be liable for any losses incurred as a result of improper use of its website and online portal or due to failure to notify us of any security breaches and/or unauthorized access.

We have the right and at our sole discretion for any or no reason, to disable any organization, user, username, password, credential, or any other identifiers should we determine that there was a security breach, unauthorized use of the website or portal, or any other violations of Terms of Service.

Limitation of Services and License

STAR provides technology solutions developed by ADL Technologies LLC (ADL) for its customers, use of ADL systems and solutions does not grant any ownership rights or licenses other than the right to access and use of ADL systems and services as stated within the Service Agreement.

Restriction of Use

Unless explicitly authorized and permitted in writing by us, you must not display, create copies, transmit, transfer, sell, license, upload, edit, frame, link, reproduce, reverse engineer, create derivatives of our work product, and in any other way utilize our website, online portal, systems and services unless specifically authorized within your Service Agreement with us.

Links to Other Websites

Our website may contain links to other websites that we are not affiliated with us and we do not control and maintain them. We make no warranties and representations about other sites and you may visit them at your own discretion only.

Our Website Security

We take measures to protect your information and limit access to our internal systems to authorized personnel and service providers.

Limitation of Liability

In no event shall STAR, its service providers, agents, employees, officers, directors, executives or shareholders, be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use of the STAR website, Online Portal, Systems and/or Services.

Should your Jurisdiction disallow this exclusion or limitation of liability for damages, then in no event shall STAR’s liability to you for all damages exceed the amount of Fifty Dollars ($50.00)

Claims Against STAR Mutual RRG and Indemnity Clause

If any claim, action, suit, arbitration or any other proceeding is commenced against us or involves STAR Mutual RRG, its agents, employees, officers, directors, shareholders, service providers (‘us’) arising or allegedly arising out of your use of STAR Website, Online Portal, System or Services, you agree to defend, indemnity and hold us harmless and to reimburse us for any expenses incurred.

Complaints and Copyright Concerns

STAR respects rights of all intellectual property and copyright holders. To submit any concerns, comments or claims please contact us at:

Star Mutual RRG
123 Center Park Drive
Suite 234
Knoxville, TN 37922F
Phone / Fax: (855) 569-7827

Governing Law and Jurisdiction

Any disputes or claims relating to the use of STAR Website, Online Portal, Systems or Services shall be filed within the State of Pennsylvania and governed by and construed in accordance with the laws of the State of Pennsylvania.

Arbitration

Any and all disputes or claims, relating to your use or inability to use STAR Website, Online Portal, Systems or Services, shall be resolved by binding arbitration, rather than in court.

Insurance Fraud Notice

Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information or conceals for the purpose of misleading information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties.

Learn more about how STAR Mutual RRG combats fraud in commercial auto insurance here.

© 2024 - STAR Mutual RRG.

Become a STAR Agent

Become a STAR Agent

Get access to unparalleled technology-based service to quote and bind your clients in minutes.

Get appointed

Get appointed

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
123 Center Park Drive
Suite 234 Knoxville, TN 37922

General inquiries:

Agent inquiries:

Claim inquiries:

© 2024 - STAR Mutual RRG. All rights reserved.

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
123 Center Park Drive
Suite 234 Knoxville, TN 37922

General inquiries:

Agent inquiries:

Claim inquiries:

© 2024 - STAR Mutual RRG. All rights reserved.

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
123 Center Park Drive
Suite 234 Knoxville, TN 37922

General inquiries:

Agent inquiries:

Claim inquiries:

© 2024 - STAR Mutual RRG. All rights reserved.