Liability Claims Adjuster

This role owns investigations end-to-end—turning complex moments into clear, documented outcomes for drivers, fleets, and partners.

About the role

Location: Remote (US)

Headquarters: Warminster, PA, US

Job Type: Full-time, Employee

Salary: $60,000–$100,000 Per Year

Additional Compensation: Bonus

Benefits: Medical, dental

Paid time off and sick days

You’ll own a caseload of liability claims end-to-end—investigating facts, analyzing coverage, communicating with all parties, and driving timely, well-documented resolutions. You’ll partner closely with leadership and internal teams to uphold service standards and outcomes.

Responsibilities

  • Investigate and manage a caseload of liability claims from FNOL through resolution.

  • Analyze coverage and determine liability exposure; set strategy for negotiation/settlement.

  • Communicate with insureds, claimants, attorneys, and partners; maintain clear records.

  • Ensure accurate, timely file documentation and cycle time discipline.

  • Collaborate with internal departments and leadership to meet service and quality targets.

Qualifications

  • 5+ years of liability claims handling experience required.

  • Adjuster license(s) as required by state regulations. 

  • Strong written and verbal communication; organized and detail-driven.

  • Proficiency with claims management systems and Microsoft Office. 

  • Bachelor’s degree preferred. 

How to apply

Apply via email with your CV attached.
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Equal opportunity & accessibility:

We’re an equal opportunity employer. We consider all qualified applicants without regard to protected characteristics. If you need a reasonable accommodation during the process, email info@starrrg.com.

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All STAR Mutual RRG recruiting emails come from @starrrg.com domain. We never ask for SSNs, banking info, or payments during hiring. If you receive a suspicious message, contact info@starrrg.com.

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Demotech Financial Stability Rating Badge
AM Best Financial Strength Rating Badge

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
PO Box 51414, Philadelphia
PA 19115

General inquiries:

Agent inquiries:

Claim inquiries:

The information presented on this website is for general informational purposes only and does not constitute legal, regulatory, or business advice. Readers are encouraged to consult with qualified legal or insurance professionals regarding questions specific to their circumstances.

The content is provided for general informational purposes only and does not constitute an offer to sell, or a solicitation of an offer to buy, insurance in any jurisdiction where STAR Mutual RRG is not licensed or registered. Any description of coverage is general and subject to the terms, conditions, and exclusions of the actual policy.

© 2025 - STAR Mutual RRG. All rights reserved.

Demotech Financial Stability Rating Badge
AM Best Financial Strength Rating Badge

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
PO Box 51414, Philadelphia
PA 19115

General inquiries:

Agent inquiries:

Claim inquiries:

The information presented on this website is for general informational purposes only and does not constitute legal, regulatory, or business advice. Readers are encouraged to consult with qualified legal or insurance professionals regarding questions specific to their circumstances.

The content is provided for general informational purposes only and does not constitute an offer to sell, or a solicitation of an offer to buy, insurance in any jurisdiction where STAR Mutual RRG is not licensed or registered. Any description of coverage is general and subject to the terms, conditions, and exclusions of the actual policy.

© 2025 - STAR Mutual RRG. All rights reserved.

Demotech Financial Stability Rating Badge
AM Best Financial Strength Rating Badge

STAR Mutual Risk Retention Group (“STAR”) offers commercial auto liability insurance to the members of Reliable Transportation Association (“RTA”), looking for accessible and reliable coverage.

Contact

855-5MY-STAR (855-569-7827)
STAR Mutual RRG
PO Box 51414, Philadelphia
PA 19115

General inquiries:

Agent inquiries:

Claim inquiries:

The information presented on this website is for general informational purposes only and does not constitute legal, regulatory, or business advice. Readers are encouraged to consult with qualified legal or insurance professionals regarding questions specific to their circumstances.

The content is provided for general informational purposes only and does not constitute an offer to sell, or a solicitation of an offer to buy, insurance in any jurisdiction where STAR Mutual RRG is not licensed or registered. Any description of coverage is general and subject to the terms, conditions, and exclusions of the actual policy.

© 2025 - STAR Mutual RRG. All rights reserved.